Making Space

Client

Making Space

Year
2024-Present

Services
Product design, Market and User Research, Prototyping and Testing, Collaboration, Sales Collaboration and Continuous Learning

Metrics at a Glance

  • Launched 5 successful new features (so far), leading to a 20% increase of active users for the platform, including a dark mode specifically with accessibility in mind, as well as an expert marketplace for disabled independent consultants.

  • Created a custom library of original graphics to be utilized by both the marketing and sales team to keep consistency among the Making Space interactions.

  • Refined and expanded the design system for the platform, increasing product turn over time both by myself and the engineering team by 10%.

Website homepage for Making Space, an organization connecting neurodivergent, chronically ill, and disabled professionals with career opportunities and resources.
A person holding a smartphone with a webpage for job opportunities open, showing a search bar, posted date, and a job listing for a Walmart Group Director, with a camera and some papers in the background.
A laptop on a wooden desk displaying a job posting for a Group Director of Product Management in E-commerce, next to a metallic mug, a book, a notepad, and a phone, with string lights and greenery in the background.

  • Making Space is a talent acquisition platform, creating new pathways to employment and career advancement for Disabled professionals. They were looking for a contract-to-hire product designer that was conscious of the imbalance within the employment sector for individuals with disabilities.

  • I was offered the position as the exclusive Product Designer for Making Space, a Talent acquisition platform creating new pathways to employment and career advancement for Disabled professionals. I needed to keep in mind the high level need to be AAA WCAG accessible with my designs and research, keep in mind both the partner (employer) users and talent (employee) users, and distinguishing the brand of Making Space as a stand-alone product.

    • Develop innovative product designs that are visually appealing and user-friendly to ensure a seamless user experience.

    • Design products that align with user needs and preferences, ensuring consumer satisfaction and product relevance.

    • Integrate emerging trends and technological advancements into the design process to enhance product functionality and efficiency.

    • Customize product aesthetics to align with the style and expectations of specific target audiences.

    • Continuously research and apply global design innovations and ensure compliance with accessibility standards such as AAA WCAG.

Research.

  • User Flow

  • Persona

  • Product "Why?" research for 2 types of users

  • Notes over Small Business Survey Strategy

Adaptability

With every project comes curveballs, redirection, or something completely unexpected. Working with a start-up like Making Space, gave me the edge when it comes to being prepared for anticipating what comes next as a Product Designer. Maintaining that mentality throughout each feature launch was key to working alongside both the engineering team and the Head of Operations.

Consistency

Applying my research and flexibility allowed me to stay consistent with the Making Space style, to then branch into developing a fully thought out design system. This became more and more important, at a time that scalability was a recurring talking point within the company.